FlowFitness End-User Terms of Service
These End-User Terms of Service (“Terms”) constitute a binding and enforceable agreement between SummitCore Digital LLC, doing business as FlowFitness (“FlowFitness,” “we,” “us,” or “our”) and you (“User,” “You”) each time you use the FlowFitness Services. User and FlowFitness shall collectively be referred to as the “parties” and each as a “party.”
By accepting these Terms electronically or by using the Services, you agree to comply with these Terms. Please read them carefully. If you do not agree to these Terms, you may not use the Services.
ARBITRATION NOTICE FOR USERS IN THE UNITED STATES
THESE TERMS CONTAIN AN ARBITRATION CLAUSE AND A WAIVER OF RIGHTS TO BRING A CLASS ACTION AGAINST US. EXCEPT FOR CERTAIN TYPES OF DISPUTES MENTIONED IN THE ARBITRATION SECTION, YOU AND FLOWFITNESS AGREE THAT DISPUTES BETWEEN YOU AND FLOWFITNESS WILL BE RESOLVED BY MANDATORY BINDING ARBITRATION, AND YOU AND FLOWFITNESS WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION. YOU HAVE THE RIGHT TO OPT OUT AS DETAILED BELOW.
1. Contact Us
For any questions regarding these Terms, the Services, your data, or how FlowFitness handles information, please contact:
2. The Services
2.1.
FlowFitness provides a subscription-based digital platform that grants you access to features and services made available through our website and platform (“Services”).
2.2.
FlowFitness will process subscription payments and provide access during your active subscription period. Monthly subscriptions automatically renew unless canceled prior to renewal.
2.3.
FlowFitness reserves the right to modify, update, suspend, or discontinue features at any time without prior notice.
2.4.
The Services are provided on an “as available” basis. FlowFitness does not guarantee uninterrupted availability.
2.5.
Subscription charges may appear on your billing statement as “FlowFitness” or our payment processor’s name.
3. Account Registration and Requirements
3.1.
To use the Services, you must create an account and provide accurate, complete, and current information.
3.2.
By using the Services, you represent and warrant that:
You are at least 18 years old (or the age of majority in your jurisdiction)
You have the legal capacity to enter into this agreement
All information provided is truthful and accurate
You will not use the Services for unlawful or abusive purposes
3.3.
You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
3.4.
You must notify FlowFitness immediately of unauthorized use or security breaches.
4. Restrictions of Use
You agree to comply with all applicable laws and regulations. You may not:
(i) Access the Services through unauthorized means
(ii) Circumvent usage restrictions
(iii) Share account credentials
(iv) Attempt to reverse engineer or hack the platform
(v) Use the Services for unlawful, infringing, harmful, or abusive purposes
(vi) Disrupt or impair the Services
(vii) Use bots or automated systems without authorization
(viii) Copy or distribute content without permission
(ix) Use the Services to build a competing service
5. Subscription and Payments
5.1.
By subscribing, you authorize FlowFitness to charge your payment method at the beginning of each billing cycle.
5.2.
Subscription fees are charged in advance.
5.3.
You are responsible for maintaining valid payment information.
5.4.
If payment fails, FlowFitness may suspend or terminate access.
5.5.
FlowFitness may change subscription pricing with 30 days’ notice.
5.6.
You may cancel at any time by contacting:
Cancellation takes effect at the end of your current billing period.
5.7.
Refunds are governed by FlowFitness’s Refund Policy.
5.8.
Your payment provider may charge additional fees, for which FlowFitness is not responsible.
6. Refund Policy
6.1.
FlowFitness offers refunds in accordance with applicable law and our Refund Policy.
6.2.
Refunds may be available for:
Unused portions of subscriptions canceled within 7 days
Technical issues preventing access not resolved within 48 hours
Failure to provide Services as described
6.3.
Refunds are not available for:
Subscriptions substantially used
Daily subscriptions after activation
Chargebacks initiated without prior contact
6.4.
To request a refund, contact:
Approved refunds are processed within 10–14 business days.
6.5.
Initiating a chargeback may result in account suspension.
7. Your Data
7.1.
FlowFitness may collect and process certain Personal Data including your name, email address, IP address, subscription details, usage information, contact details, and billing information, as described in our Privacy Policy.
7.2.
You retain ownership of your Personal Data. You grant FlowFitness a limited license to process data as necessary to provide the Services.
7.3.
FlowFitness processes Personal Data in accordance with applicable laws including GDPR and CCPA.
8. Intellectual Property Rights
8.1.
FlowFitness owns all rights, title, and interest in the Services, platform, and related technology.
8.2.
You are granted a limited, non-exclusive, non-transferable license for personal, non-commercial use during your active subscription.
8.3.
You may not reproduce, distribute, or create derivative works without authorization.
9. Warranties; Disclaimers; Limitation of Liability
9.1.
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND.
9.2.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, FLOWFITNESS SHALL NOT BE LIABLE FOR:
LOST PROFITS
LOSS OF DATA
INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES
9.3.
FLOWFITNESS’S TOTAL LIABILITY SHALL NOT EXCEED THE TOTAL SUBSCRIPTION FEES PAID BY YOU IN THE 12 MONTHS PRECEDING THE CLAIM.
10. Termination
10.1.
You may terminate your use at any time by canceling your subscription.
10.2.
FlowFitness may suspend or terminate access if:
You breach these Terms
You engage in unlawful conduct
Payment fails
Required by law
FlowFitness discontinues the Services
10.3.
Upon termination, access immediately ceases.
10.4.
Provisions relating to payments, intellectual property, liability, and dispute resolution survive termination.
11. Dispute Resolution and Arbitration
11.1.
For U.S. users, disputes shall be resolved by binding arbitration in Wilmington, Delaware, before one arbitrator.
11.2.
Arbitration will be administered under applicable arbitration rules.
11.3.
You may opt out of arbitration within 30 days of first accepting these Terms by written notice to:
11.4.
Each party bears its own legal costs.
11.5. CLASS ACTION WAIVER
To the fullest extent permitted by applicable law, any claim submitted to arbitration must be brought in an individual capacity only, and not on a class, collective, consolidated, private attorney general, or representative basis. Neither you nor SummitCore Digital LLC, doing business as FlowFitness, may act as a class representative or participate as a member of a class of claimants in arbitration. Claims submitted to arbitration are decided by an arbitrator, not a jury. The arbitrator may not consolidate more than one person’s claims against FlowFitness or preside over a class or representative proceeding. This waiver does not limit any right or remedy that cannot lawfully be waived, including any nonwaivable right to seek public injunctive relief.
The parties acknowledge that this class action waiver is material and essential to their agreement to arbitrate and is nonseverable from that agreement. If any portion of this waiver is limited, voided, or held unenforceable, the parties’ agreement to arbitrate shall be null and void, and the dispute may be brought before a court of competent jurisdiction, subject to applicable law. This provision controls over any conflicting general severability provision in these Terms. The arbitration opt-out right in Section 11.3 remains available and does not require cancellation or a refund request.
YOU UNDERSTAND THAT, UNLESS YOU VALIDLY OPT OUT OF ARBITRATION OR APPLICABLE LAW PROVIDES OTHERWISE, CLAIMS SUBJECT TO ARBITRATION MAY BE BROUGHT ONLY IN YOUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN A PURPORTED CLASS ACTION OR REPRESENTATIVE PROCEEDING.
11.6. Rejection of Terms and Digital Purchase Refund
If you have already made your first purchase of a FlowFitness digital product or subscription and do not agree to these Terms, notify us in writing at [email protected] within 30 days of that first purchase, identify the order or account, and state that you reject these Terms and request cancellation and a refund. Stop accessing or using the purchased digital content and Services, and delete any downloaded ebooks, guides, and other copies in your possession or control. No physical return is required. Upon timely notice, FlowFitness will cancel the subscription, revoke access to the refunded content, and refund the full amount of your first payment within 10–14 business days. This specific refund right applies notwithstanding any conflicting refund exclusion in Section 6. It does not limit any mandatory consumer cancellation, refund, or other rights under applicable law.
12. General Provisions
12.1.
These Terms constitute the entire agreement between you and FlowFitness.
12.2.
FlowFitness may revise these Terms at any time.
12.3.
If any provision is invalid, the remaining provisions remain enforceable.
12.4.
These Terms are governed by the laws of the State of Delaware.
12.5.
You may not assign your rights. FlowFitness may assign without restriction.
12.6.
The parties are independent contractors. Nothing creates a partnership or joint venture.
